Can I change my delivery address?

Before your order ships

A delivery address change may be possible if your order has not yet been shipped from the warehouse. Fulfilment is automated, so once items have been picked and packed, changes may no longer be possible.

1. Email cs@golfbox.com.au as soon as possible with the subject line ADDRESS CHANGE ORDER #[your order number].
2. Include your order number and the correct delivery address in the email body.

After your order has shipped

• If your order has already shipped via Australia Post, you may be able to redirect the package using the Australia Post app or your MyPost account.
• For other carriers, contact the carrier directly using the tracking details in your dispatch email.

Troubleshooting

• If you are unsure whether your order has shipped, check your email for a dispatch notification or see order tracking.
• If you need to update your saved address for future orders, see can I update the saved address details in my account?
• If you need further assistance, contact our customer service team with your order number.