I received an SMS saying I owe money for shipping charges

Is this message from GolfBox?

GolfBox does not request additional payments - such as shipping charges - after an order has been placed. If you have received an SMS or email asking for payment of shipping charges, it is not from GolfBox.

What these messages are

• These are known SMS and email scams where companies impersonate legitimate carriers.
• They claim a payment is required before your order can be delivered.
• Do not click any links or provide payment details in response to these messages.

What to do

1. Delete the SMS or email.
2. Do not click any links or call any numbers in the message.
3. If you are unsure whether your GolfBox order has a genuine outstanding charge, contact our customer service team directly with your order number to confirm.

Troubleshooting

• To check the real status of your delivery, use the tracking link in your original GolfBox dispatch email or see order tracking.
• If you have already clicked a link or provided payment details, contact your bank immediately to report the transaction.