When will my GolfBox order be shipped?

Learn when to expect your GolfBox order to be dispatched from our Perth warehouse.

• Same-day dispatch (Mon–Fri): Orders placed before 3pm AEST ship the same day, provided all items are in stock and pass warehouse quality control checks.
• After-hours orders: Orders placed after 3pm AEST on a weekday are usually dispatched the next business day.
• Weekend orders: Orders placed over the weekend are normally shipped Monday. During high-volume periods (e.g., sales), allow an additional 1–2 business days for fulfilment and dispatch.
• Multiple packages: Orders can be shipped in multiple packages from multiple locations — your entire order may not be dispatched or delivered at the same time.

Shipping confirmation email

• Tracking notifications are emailed at approximately 7pm AEST, after freight scans into the carrier's local depot following dispatch from our warehouse.
• Tracking information becomes active after 9pm AEST on the day of dispatch.

Track your order 24/7

• Our AI chatbot Bottie Scheffler can confirm your order's fulfilment status and provide tracking details 24 hours a day, 7 days a week via golfbox.com.au (order and identity verification required).

Troubleshooting

• Haven't received a shipping confirmation after 2 business days? Contact our Customer Service team with your order number for an update.
• Need to check dispatch status urgently? Use the Bottie Scheffler chatbot on golfbox.com.au for an immediate status check any time of day.