Christmas Period Returns Policy Extension

GolfBox's standard returns policy permits returns up to 30-days from the purchase date. 

However, over the Christmas period, we have extended this time limit to 60-days from the purchase date, as we appreciate customers often organise gifts early to be prepared, and return may not be possible until after the item has been gifted on Christmas Day.

Please note, this extension on returns eligibility is only applicable as long as the item still meets all other standard returns conditions, including that the item must be:

• New/Unused and in original packaging
• Original tags and labels remain affixed where applicable
• Returned Items must be appropriately packed inside a parcel, return bag or box.
• GolfBox cannot be held responsible for any damage to returning items caused in transit, where you have not taken appropriate care in packaging/returning your item(s).

For more details on the specific conditions of return applicable to a given product category, please refer to the GolfBox Returns Policy.

How to start a return

1. Go to the Australia Post Easy Returns portal.
2. Fill out the return form using your order date. The portal now automatically allows a 60-day window over the Black Friday and Christmas period.
3. Follow the prompts to purchase and generate your fixed price AusPost returns label.

Troubleshooting

• Not sure if your item is eligible? The Christmas extension only waives the 30-day time limit - all other standard returns conditions still apply. Contact our Customer Service team if you're unsure.
• Need further help with your return? Contact our Customer Service team with your order number and they'll be happy to assist further.