Can I return items purchased online at a GolfBox store?

Yes. Items purchased online can be returned at any GolfBox retail store with proof of purchase.

• Find a store: GolfBox store locations, opening hours, and contact details
• Refund method: Refunds are processed directly back to your original online payment method only. In-store credit or cash refunds are not available for online orders.
• Processing time: Allow 1-2 business days for processing after the return is received in-store. You'll receive an automated refund confirmation email once finalised.
• Funds appearing in your account: Allow a further 24-48 hours for the refund to appear in your account, subject to your financial institution's processing times.
• Replacement items: You're welcome to purchase replacement items on a new order - either in-store or online at golfbox.com.au - while your refund is being processed.

Troubleshooting

• Refund not received after 5 business days? Contact our Customer Service team with your order number and the date you returned the item in-store.
• Store unable to process your return? Contact Customer Service with your order number and store details for assistance.