I've been informed that one of the items I ordered is not available. What are my options?

Our website runs a live inventory database which updates with warehouse stock levels in real-time, however regrettably due to unexpected circumstances, on rare occasions stock can go missing, or the quality control team can deem units to be unfit condition for sale. 

In this event, our customer service team will contact you via email and offer you a suitable alternative, or offer a full refund, subject to the availability of comparable options. Often this will include an offer to upgrade to a similar product in terms of specifications or features, at no additional cost.