Has my GolfBox order been sent yet?

Your order status tells you exactly where your order is in the fulfilment process.

Processing / Awaiting Fulfilment: Your order has been received and is queued in the warehouse. It has not yet shipped.
Shipped: Your order has been dispatched. A Shipping Confirmation email with tracking details has been (or will shortly be) sent to you.
Partially Shipped: Some items have been dispatched. The remaining items are scheduled to be fulfilled as soon as possible.

Weekday orders before 3pm AEST: Same-day dispatch, provided all items are in stock and pass warehouse quality control checks.
Weekday orders after 3pm AEST: Usually dispatched the next business day.
Weekend orders: Normally shipped Monday. During high-volume periods (e.g., sales), allow 1-2 extra business days.
Multiple packages: Orders can ship from multiple locations - your entire order may not be dispatched or delivered at the same time.

Tracking notifications are emailed at approximately 7pm AEST, after freight scans into the carrier's local depot following dispatch from our warehouse.

Our AI chatbot Bottie Scheffler can confirm your order's fulfilment status and provide tracking details any time via golfbox.com.au (order and identity verification required).
You can also track your order using the carrier-agnostic AfterShip tracking tool if you're having issues with your carrier's own tracking system.

No Shipping Confirmation email after 2 business days? Check your spam/junk folder first. If it's not there, contact our Customer Service team with your order number.
Order shows Partially Shipped with no further updates? Contact Customer Service with your order number for an update on the remaining items.