There are two reasons the system may prevent you from completing a purchase from a quote.
Reason 1 - Quote has expired
- Quoted pricing is valid for 7 days from the issue date.
- If your quote has expired, you'll need to request a new one.
- Contact our Customer Service team with the product details to request a new quote.
Reason 2 - Item is now out of stock
- Quotes do not hold or reserve stock. GolfBox runs a live inventory system, so stock can sell out between the time your quote was issued and when you attempt to purchase.
- If the item or specification has sold out, the system will not allow you to finalise the purchase.
- Contact our Customer Service team to check if a special order is possible for current production models (typically 3-5+ weeks lead time).
Tips to avoid this
- Finalise your purchase as soon as possible after receiving a quote, especially for popular items.
- A quote does not guarantee stock availability - purchasing promptly is the only way to secure the item.
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