Arccos warranty and technical support

All Arccos warranty claims and technical support are handled directly by Arccos's dedicated support team.

How to contact Arccos support

• Submit a support request at the Arccos support portal.
• A member of the Arccos team will respond to assist with troubleshooting or warranty assessment.
• Have your Arccos device and sensors nearby when contacting support - remote troubleshooting steps may require you to interact with the device.

Troubleshooting

• Issue not resolved by Arccos support? If Arccos authorises a replacement under warranty, forward the correspondence to cs@golfbox.com.au and our Customer Service team can facilitate the return and replacement process.
• Not sure if your issue is covered under warranty? Contact Arccos support first - they will assess eligibility and advise on next steps.