Has my item been sent?

Orders placed Monday to Friday before 3pm AEST will be shipped that day providing all items are in stock. Please note- the notification of shipment and tracking information does not get emailed to customers until 7pm AEST. 

Orders placed over the weekend are normally shipped Monday, however during periods of high order volumes we recommend allowing 1-2 business days for fulfilment and dispatch. 

Please note: Orders can be shipped in multiple packages from multiple locations so your entire order may not be delivered at the same time.

Australian East Coast Customers: we are based in Perth and are 2 hours behind AEST (3 hours behind during daylight savings time) which gives us plenty of time to prepare and send your order same-day.