My Afterpay order has been declined

Common reasons for an Afterpay decline

• Incorrect payment details (e.g., misspelled card number, wrong expiry date)
• Insufficient funds on the linked card
• Your Afterpay account limit has been reached
• Your Afterpay account is overdue or has a payment issue

Steps to resolve

1. Check that your card details in Afterpay are correct and up to date.
2. Confirm there are sufficient funds available on your linked card.
3. Log in to your Afterpay account to check for any outstanding payments or account issues.
4. If the issue persists, contact Afterpay's customer service team on 1300 100 729 for account-specific assistance.

Afterpay resources

• Afterpay Help Center - for account and service queries

Still need help?

For GolfBox-specific order issues, see our Afterpay troubleshooting guide or contact our customer service team with your order number.