If the product rating form in your review request email isn't working, it's usually caused by your email client not fully supporting the embedded form. Work through the steps below.
Step 1 - Open the review form in a browser
- Open the product review request email from GolfBox.
- Click the link at the top of the email (not the star rating buttons) to open the review form in your web browser.
Step 2 - Try a different browser or device
- If the form still doesn't load correctly, try opening the link in a different browser (e.g., Google Chrome or Firefox).
- Older iPads: Older iPad models may not support the review form due to outdated browser versions. Try opening the link on a desktop computer or a more recent device.
Troubleshooting
- Review link expired? Review request links expire after a set period. Contact our Customer Service team and we can resend the review request.
- Still can't submit? Contact Customer Service with the product name and your order number and we can log the review on your behalf.
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