Coupon code not working - troubleshooting guide

Work through the steps below to resolve the most common reasons a coupon code won't apply at checkout on golfbox.com.au.

Step 1 - Enter the code in the correct field

• Coupon codes must be entered on the Cart or Checkout page - they do not apply automatically.
• On the Cart page there are separate boxes for coupon codes and gift certificates. Make sure you enter the code in the Coupon Code box, not the Gift Certificate box, then click Apply.
• On the Checkout page there is a single combined Coupon Code / Gift Card box.

Step 2 - Check the code format

• Do not include quote marks around the code - enter alphanumeric characters only.
• Check for typos: the number zero (0) and the letter O are commonly confused.
• Codes are not case-sensitive, but extra spaces before or after the code will cause it to fail.

Step 3 - Check the code restrictions

• The code may be restricted to certain product categories or require a minimum spend before it applies.
• Coupon codes cannot be used to purchase Gift Cards or eGift Vouchers.
• Only one coupon code can be applied per order. See Can I apply more than one coupon code at checkout?

Still not working?

• Complete your purchase at checkout, then email cs@golfbox.com.au with your order number and the coupon code you wanted to use.
• If your order qualifies for the coupon, we can manually refund the discount amount to your original payment method.