I'm having trouble paying for my order

If you have attempted to complete the Payment stage of the checkout process, and you receive a "something's gone wrong" error message, please complete the following steps:

• Ensure your browser isn't autofilling the credit card boxes with incorrect info
• Double-check your credit card info entered
• Check your credit card has sufficient funds
• Remove all the items from your cart and start a new sale
• Ensure you are using an up to date web browser
• Try clearing your cache
• If you are using a VPN, try disabling it.

If errors persist and you are using one of the "faster checkout" options that pre-fills your information, please enter your email in the Customer section as per the below screenshot, to manually provide your details.

Lastly, it can be worth re-attempting the purchase on another device entirely, such as a smartphone, tablet or laptop. This will help get around any device or browser related problems, including connection/session related issues.

AfterPay

For issues paying with AfterPay, see here