When you arrive in-store, please head to the counter and show a team member a copy of your Order Collection Notification (SMS and/or email), as this will contain the relevant order number for our staff.
For verification purposes, please bring Photo ID such as a current driver's license or passport when collecting an order in-store. Please note that a photo of your ID cannot be used as a valid form of identification and we are required to verify the physical hardcopy.
Please email our Customer Service team at cs@golfbox.com.au should you require changes to the collection details after receiving the order collection notification.
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