I can't log in to my GolfBox account - troubleshooting guide

Work through the steps below in order. Most login issues are resolved by step 2.

Step 1 - Reset your password

• Go to the Login page and click Forgot Password.
• Enter your email address and submit. A reset link will be emailed to you.
• Check your spam/junk folder if the email doesn't arrive within a few minutes.

Step 2 - Check if you've registered

• If you recently created an account, check your inbox for a welcome email titled "Thanks for registering at GolfBox".
• If you didn't receive it, there may be a typo in your email address. Try creating a new account with the correct email address.

Step 3 - Check your browser settings

• Cookies disabled: GolfBox requires cookies to save your login session. If cookies are disabled, login won't work. See Do I have cookies enabled? for instructions on how to enable them.
• Private browsing or Incognito mode: These modes block session cookies, which prevents login from working. Exit private browsing mode and try again in a normal browser window.
• Password manager conflict: If your saved password isn't working, reset your password using the Forgot Password link on the Login page and save the new one.

Still can't log in?

• Contact our Customer Service team with your account email address and a description of the issue.