If you're being logged out of GolfBox automatically, work through the steps below to identify and fix the cause.
Step 1 - Exit Private Browsing or Incognito mode
- Private Browsing (Safari) and Incognito mode (Chrome) block session cookies, which prevents your login from being saved.
- Close the private window and open a normal browser window, then log in again at golfbox.com.au.
Step 2 - Check that cookies are enabled
- GolfBox requires cookies to keep you logged in between pages. If cookies are disabled or blocked, you'll be logged out on every page load.
- See How to enable cookies on your device for GolfBox for step-by-step instructions for your browser and device.
Step 3 - Clear your browser cache and cookies
- Corrupted or outdated cached data can cause session issues even when cookies are enabled.
- Clear your browser cache and cookies, then close and reopen your browser before logging in again.
Still being logged out?
- Contact our Customer Service team with a description of the issue, your browser name and version, and the device you're using.
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