For your return to be accepted, it must first meet these requirements:
- Item(s) need to be returned within 30 days of purchase
- Ensure the item(s) are in new condition (i.e. the original tags and labels are still attached, the item is in its original packaging (if any), and the item is unworn, unused and as sold)
- The items are required to be returned inside a parcel, return bag or box. NB: Shoe Boxes must be covered by an outer layer to prevent damage to the box - please do not tape the box up and put it in the mail.