Why won't my gift certificate amount be accepted? Tim November 15, 2017 07:26 Follow Please ensure you enter an amount between $25.00 and $2000.00. You don't need to enter a dollar sign. Related articles Can I use my gift certificate in-store? What's my Gift Certificate Balance I never received my gift certificate Contact Us How do I download my egift voucher? Comments 0 comments Please sign in to leave a comment.