Can I change my online order? Rhys Johnson March 12, 2019 06:12 Updated Follow As long as your order has not be shipped we are able to amend your order. Please contact customer service for assistance. Related articles Contact Us Do you accept Phone Orders? My Account Order Statuses My order status is 'Awaiting Fulfilment'. What does this mean? Why has my credit card been charged $1? Comments 0 comments Please sign in to leave a comment.